Roles
Roles carry out loan tasks in the workflow. A role (such as Loan Originator) can be associated with each milestone in the workflow. For example, when tasks are completed at the Processing milestone, the loan is handed off (assigned) to the loan team member who will fulfill the Underwriter role.
A role can consist of multiple personas and user groups. For example, the Loan Originator role can include a junior loan officer and senior loan officer persona. If you assign a user group to a role, all members of the group will have access to a loan when it is assigned to the role.
The default roles and their primary functions are described below.
Loan Officer (LO) – Develops business and initiates loans.
Opener (OP) – Reviews and prepares loan for processing.
Processor (LP) – Coordinates people and information to construct and finalize loans.
Underwriter (UW) – Determines if loan terms are acceptable.
Closer (CL) – Manages the closing process.
Funder (FN) – Manages the funding process.
Post Closer (PC) – Confirms all documents are completed and generated.
Lock Desk (LD) – Locks loan at current rate.
Shipper (SH) – Assists with inventory control and provides input to the secondary marketing functions; ships the loans to document custodians and the investor.
Servicer (SV) – Services the loan.
Quality Control (QC) – Inspects loans for quality.
Accounting (AC) – Manages financial documents.
Archiver (AR) – Archives loan documents for future retrieval
