When fields are added to the Lock Request Additional Fields, the LR Additional fields values are not saving:
Exiting the form and re-entering the field is blank again
The LR additional fields are populated from the “base” fields when the Lock Request form is opened. In order to save the value the LR field must be copied back to the original field.
This can be done by a business rule triggered on a change to the LR field.
For this example, the business rule looks as follows:
You could use this process for the other fields that you wanted to retain the values.
