usiness Analyst leads the project team from Quality Excellence and is the single point of contact for the client. The key role is to fully understand the requirement of the client for every single feature and lead the creation of screen interfaces and navigation layout for design sign-off.
Business Analyst role coordinates with Technical Leader for design of database and program design including code structure / work breakdown structure. Business Analyst sends a daily project report to client coordinator and interacts with client regarding requirement gathering, issue resolution and demonstration of intermediate and final deliverables. This person has a minimum of 6-8 years of relevant experience and handles up to 3-4 concurrent projects at any point. The indicative project team structure is displayed in the chart below:
Programmers do the coding in implementation phase as per instructions of Business Analyst and Technical Leader. Programmers are responsible for unit testing of their work before it is integrated by a senior programmer in the allocated group.Programmers are held accountable for any errors detected in black box testing of modules(viz pre-shipment defects at end of a module).Programmers have 2-3 years experience and report to Business Analyst. Programmers have matrix reporting to Technical Leader. One of the senior programmers will be associated with Business Analyst in design phase when all screens have to be prepared and other two programmers will join in after the design sign-off is done. Web Designers have skills in Macromedia tools like Dreamweaver, Photoshop and Flash. Web Designer plays a critical role in making logo or home page design during the design phase of the project. Web Designers typically have 3-4 years experience and share their time across 6-8 projects.
QA Analyst - QA Analyst is responsible for black box testing at module level before the staging links are submitted for client review. QA Analyst also does complete functional system testing and stress testing at the end of the project. QA Analyst compiles metrics such as defect density, effort variance and schedule variance for reporting to the Business Analyst who takes corrective action as required. This person has 2-3 years experience and serves up to 3-4 concurrent projects. QA Analyst is held accountable for any bugs detected by client (viz. post shipment defects at end of a module).
QA Manager does dual verification of module functions and ensures that all process steps are correctly followed as per our company process manual. QA Manager conducts a weekly audit of project practices and submits a non-compliance report for corrective action to the Project Manager. QA Manager has nearly 5-6 years experience and monitors process compliance across 10-12 projects.
Technical Leader is experienced in at least 5 full lifecycle projects and has the certified skill to handle complex issues or resolve any coding problems faced by the programmers. Technical Leader also plays a significant role in the design phase in steps like database design, code structure, work breakdown structure and formulation of coding conventions for the project. Every module must be certified by Technical Leader in terms of compliance to agreed coding and naming conventions for the project. Technical Leader has 4-6 years experience in the focus technologies and programmers have matrix reporting to Technical Leader. Technical Leader shares his time across 6-8 projects.